Discussions of firm pricing behavior
often assume that a firm will charge the same price to all consumers.
In reality, we find examples like theatres who charge different
prices to students, the general public, seniors, etc. - even though
the cost of supplying "entertainment" to each of these
consumer types is the same. This corresponds with a practice
known as price discrimination.
What is price discrimination?
The standard discussion of price discrimination centers on the
following brief definition: "Price discrimination is the
sale (or purchase) of different units of a good or service at
price differentials not directly corresponding to differences
in supply cost." (Scherer and Ross, 1990)
How do firms conduct price discrimination?
Price discrimination is founded on a firm's ability to distinguish
amongst buyers, based on their varying demand characteristics
for a particular product. The more a firm is able to do so, the
more perfect the degree of price discrimination.
Three conditions must exist to
enable a firm to profitably price discriminate:
(a) the firm must have market power, (b) the firm must be able
to distinguish among buyers on the basis of their demand-related
characteristics (e.g. demand elasticity or reservation price),
and (c) the firm must be able to constrain resale between buyers
with high and low reservation prices (or demand elasticities).
There are three degrees of price
discrimination (illustrated below):
(a) first degree (perfect), where firms charge each consumer
their reservation price for the good; (b) second degree,
where firms charge "blocks" of consumers their reservation
price for the good; and (c) third degree, where firms divide
consumers into two or more submarkets, each with its own demand
curve, and independently maximize profits in each submarket.
What types of price discrimination
are found in practice?
There are three main classes, each with differing intra-type
examples: personal discrimination, which is based on differences
among individual consumers; group discrimination, where
intergroup differences are the distinguishing factor; and product
discrimination, where different products are priced in a discriminating
manner.
Here are some examples of each type of price discrimination (from Scherer and Ross, 1990):
Personal Discrimination
1. Haggle-every-time: each
transaction is a separately negociated bargain. Examples: Middle
Eastern bazaars, and new/used car sales.
2. Size-up-their-income: wealthier (individual) customers are expected to possess more inelastic demand and are charged more than less affluent consumers. Examples: legal and medical services.
3. Measure-the-use: customers
who use a product more are charged a higher price that is not
proportional to any difference in costs. Example: Xerox machine
rental charges.
Group Discrimination
1. Dump-the-surplus: goods
in excess supply are exported at reduced prices, to prevent depressing
domestic monopoly prices. Example: export market dumping (e.g.
televisions, computer chips, etc.)
2. Promote-new-customers: new customers are offered lower prices than existing customers to develop new brand loyalty. Examples: newspapers and magazines.
3. Keep-them-loyal: special discounts are given to high volume buyers or prized customers. Example: frequent flier programs.
4. Sort-them-by-time-value: coupons which involve a time commitment for redemption are given to customers. Those who redeem these coupons are presumed to have a lower opportunity cost of time, which corresponds with a lower reservation price. Examples: mail-in rebates, and newspaper coupons.
5. Divide-them-by-elasticity:
separating customers on the basis of belonging to a particular
group, when there is an expectation that the demand elasticity
or reservation price will vary among each group. Examples: business
vs. tourist rates on travel, and student vs. general admission
prices for entertainment.
Product Discrimination
1. Appeal-to-the-classes:
pricing higher quality products to achieve larger markups than
with lower quality products. Examples: cloth vs. paperbound
books, and luxury vs. mid-size economy cars.
2. Make-them-pay-for-the-label: charging higher prices for (homogeneous) goods, based on name recognition. Examples: Name-brand vs. generic aspirin, salt, etc.
3. Clear-the-stock: clearance sale prices are charged on certain items when inventories need to be reduced, with the hope that these lower prices will induce purchases by customers with tight budgets. Example: Macy's, or other high-end store clearance sales.
4. Switch-them-to-off-peak-times: for goods and services with varying time-consumption patterns, lower prices are charged during off-peak periods. Examples: hotel and motel rates, and long distance telephone rates.
5. Skimming: setting high
introductory prices that are designed to exploit customers eager
to buy a new product. Example: introductory automobile prices.